Privacy Policy

How we collect, use, and protect your information

Official Policy 📅 Last Updated: March 2026

Welcome to Hare Krishna Enterprise ("we," "our," or "us"). We operate the website harekrishnaenterprise.in and are committed to protecting the privacy of everyone who visits or purchases from our platform. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your personal data.

1 Information We Collect

We collect information you provide directly to us when you:

Place an order or submit an enquiry form
Contact us via phone, email, or our contact page
Subscribe to our newsletter or promotional updates
Fill in your delivery details at checkout

The types of personal information we may collect include your full name, mobile number, email address, delivery address, city, state, and pincode.

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages visited, time spent on site, and referring URL. This data is collected through standard web analytics tools (such as Google Analytics).

2 How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders (Cash on Delivery and wholesale enquiries)
To send order confirmation and delivery updates via email or phone
To respond to your customer service requests and enquiries
To improve our website, products, and services based on usage patterns
To send promotional communications (only with your consent)
To comply with legal and regulatory obligations

We do not use your personal data for automated decision-making or profiling.

3 Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

Service Providers: With trusted third-party partners such as email service providers (e.g., EmailJS) or delivery partners who assist us in operating our business — bound by confidentiality obligations.
Legal Requirements: If required by law, court order, or government regulation, we may disclose your information to the appropriate authorities.
Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.

Essential Cookies: Required for the website to function properly (e.g., cart session, buyer type preference).
Analytics Cookies: Used by Google Analytics to help us understand site traffic and usage patterns (anonymised data).
Preference Cookies: Remember your selections such as buyer role (Distributor, Sub Dealer, Retailer) during your visit.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the website.

5 Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

Secure HTTPS connections across our website
Restricted access to personal data within our organisation
Using trusted and encrypted third-party services for email and payment-related communication

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order and transaction records may be retained for a period of up to 7 years for accounting and legal compliance purposes.

7 Your Rights

You have the following rights with respect to your personal data:

Access: Request a copy of the personal information we hold about you.
Correction: Ask us to correct inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Withdrawal of Consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details below.

8 Third-Party Links

Our website may contain links to third-party websites (such as social media platforms, Google Maps, or partner pages). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9 Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete it.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

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